Assistant Property Manager

O’Brien Brothers, an area leader in real estate development and management, is seeking an experienced, self-starter, and detailed-oriented Assistant Property Manager to join the team. This position will the Property Manager in all aspects of managing O’Brien Brothers market rate, senior housing, and subsidized housing units including serving as a liaison between low-income residents and social services providers. Strong communication, organization, and IT software skills are key to this role. In addition, applicants should have the ability to work well both as part of a team and individually.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Serve as a point of contact for all market rate and affordable housing residents.

2. Manage the tenant application process. This includes processing applications, conducting affordable and market rate applicant interviews, performing background checks and landlord references, and facilitating move-ins.

3. Market and show vacant units, which may take place after regular business hours and on weekends.

4. Stay current on market intel regarding rental rates and competition and make recommendations to management.

5. Enforce the terms of the leases and prepare and participate in eviction processes as necessary. This includes, but is not limited to, processing notices (breach of lease, non-renewals, nonpayment, etc.), parking issues, resident issues, and complaints.

6. Conduct annual re-certification of residents. Complete required reports. Maintain all necessary
paperwork, files, and data for HUD Section 8 Housing. Keep current on local, state and federal housing and real estate regulations, including participating in ongoing continuing education and achieving certifications as deemed necessary by the Property Manager and Leadership Team.

7. Act as a liaison between residents and local authorities, housing professionals and other support and social
organizations, including social workers, health care providers, caregivers, family members and maintenance staff. Encourage and support residents’ organizations and attend meetings as required.

8. Collaborate with the Maintenance Supervisor to support overall goals and objectives of the properties and company.

9. Assist in the development and implementation of new procedures and features to enhance the workflow of the
department.

OTHER DUTIES

1. Organize resident events and activities including, but not limited to, holiday parties, summer BBQ, garden plot assignments, farm share deliveries, vaccination and tax clinics, lecture series, etc.

2. Empty laundry room coin machines and deposit contents at the bank.

3. Other duties as assigned by the CEO and/or the Property Manager.

KNOWLEDGE AND SKILL REQUIREMENTS AND PHYSICAL CAPABILITIES

• Prior experience either as a Property Manager, Resident Service Coordinator, or equivalent.

• Strong computer skills, ideally with proficiency in Yardi property management software or other property management software suites.

• Effective written and verbal communication and interpersonal skills. Ability to communicate and interact with others and to work effectively with a wide range of people in a diverse community. Requires strong teamwork and organizational skills.

• Knowledge of local, state and federal housing regulations. Including but not limited to Fair Housing & 504 Laws & Practices.

• Ability to read and interpret rental agreements, government regulations and budgets.

• Effectively communicate information and respond to questions from groups and individuals.

• Demonstrate empathy while maintaining professionalism in interacting with residents experiencing various life circumstances.

• The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties required by the CEO.

• Must be able to occasionally lift up to 30 lbs.

• Valid driver’s license along with good driving record and auto insurance.

• A criminal background check is a requirement of hire.